FREQUENTLY ASKED QUESTIONS

Below, you will find the most frequently asked questions about the events on this website. 

COSTS

– Is there a cost to attend Mustang Unleashed?

No. Mustang Unleashed is a complimentary owner experience that we have planned to share at some popular lifestyle events. While there is a separate ticket fee to attend most of our partner events, Mustang Unleashed is included as part of your event admission cost.

– How do I purchase tickets to attend a Mustang Unleashed event?

Mustang Unleashed is a complimentary experience within our partner events. You may purchase tickets to any partner event(s) online by visiting the website for that specific event. Find your Mustang Unleashed partner event here.

– Will there be Mustang merchandise at the event for purchase?

We will have a small selection of merchandise available for purchase. Please note that we are only able to accommodate cashless transactions on-site; only credit cards can be accepted.

– Will there be food available at the partner events?

Yes, there will be food and beverages available for purchase at each event.

MUSTANG UNLEASHED EXPERIENCE

– What is included with my Mustang Unleashed experience?

As a 2024 Mustang owner, you will experience Priority Owner Check-In and access to the Mustang Owner Paddock, featuring Mustang vehicles, demos, brand gallery, exclusive Mustang merchandise for purchase, and the opportunity to meet Professional Drivers and expert Mustang Guides. PLUS, receive a Limited-Edition Owner Welcome Gift and a personalized “Match Your 2024 Mustang” giveaway.

– Why do I need to select an Arrival Window?

We want to give all 2024 Mustang Owners the best possible experience. To help ensure a smooth check-in process and avoid large crowds at one time, we have found it best to spread arrivals throughout an event.

– I have selected an Arrival Window of 8:00 a.m. to 9:00 a.m., do I need to leave right at 9:00 a.m.?
Absolutely not. We want you to enjoy as much time as you would like at the Mustang Unleashed experience! That arrival window is to help us provide you with the most optimal check-in to begin exploring the space.

– What do I do once I arrive at the event? Where do I check in for Mustang Unleashed?

Just before the event, we’ll send an email containing important event info, including a link to a map. Find us on the map, then come by to check-in, pick up your limited–edition owner welcome gift, and experience Mustang Unleashed. Just a reminder to bring your driver's license if you’re looking to participate in one of the drive activities with our Professional Drivers.
– Do I need to bring my 2024 Mustang to the event to participate in the Mustang Unleashed experience?
While you are not required to bring your 2024 Mustang to the event, we would love to see as many Mustangs as possible all parked in a row! Some events will have designated parking for our Ford Mustang community, so check your specific event for parking details/availability.
– Will I need to bring my driver’s license to the event?
While not all Mustang Unleashed events offer a ride along opportunity, where offered, any 2024 Mustang owner, over the age of 18, who is looking to participate will be required to show a valid driver's license and sign a waiver at check-in.
– I have a friend (family member, coworker) who has an older Mustang, and they would like to register for Mustang Unleashed as an owner. Are they able to do that?
While 2024 owners will enjoy exclusive event benefits and limited-edition giveaways, anyone is welcome to attend the partner events and register for the Mustang Unleashed experience on-site. Currently, online registration is only open for 2024 Mustang owners.
– Am I able to attend a Mustang Unleashed event for more than one day?
Of course! If you would like to join us for the Mustang Unleashed experience for multiple days at an event, just visit the event page and complete the registration for each day you would like to attend.
– How do I find out the specific details for the Mustang Unleashed experience I registered for?
Details for your specific mustang experience will be provided via email.

– Can I register my VIN more than once, for the same event?

While you can register for more than one event; you can only register your VIN once per event.

– If I am eligible for complimentary event tickets, how and when will I receive them?

If you are receiving complimentary tickets to the event, you will receive them, or receive information on how to access them within a day or two prior to the event.

GUESTS

– Am I able to bring a guest with me to the Mustang Unleashed experience?
Yes. Any guests attending the partner event with you are welcome to join us for the Mustang Unleashed experience.
– How old does someone have to be attend as my guest?
Guests of all ages may join you at the Mustang Unleashed experience.
– Can I bring a pet with me?
Sorry, no pets are allowed, other than service animals.